Target Marketing Your Internet E-Commerce - Product customization is...
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Product customization is possible because of a convergence of two elements: the Web as a one-to-one communications technology and manufacturing processes that allow for the development and delivery of custom products.
Designing your own custom desktop computer at Web sites such as Dell has become "commonplace," but what about designing your own swimsuit or, perhaps, golf clubs? These customized services provide several valuable benefits for companies: (1) They help to drive new business, and (2) customers are willing to pay a premium price for an individually designed product, which means these products and services sometimes have higher profit margins than standard offerings.
The ability to interact with customers and say, "I can create the product that is just right for you," is one of the most powerful features of the Web. Expansion of this Internet capability will be the inevitable result of the combination of (1) manufacturers creating products that permit increasing customization, (2) further advances in computing power at ever decreasing costs, and (3) new software that is continuously enhancing the options available to businesses to personalize.
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