Target Marketing Your Internet E-Commerce - What about issues...
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What about issues of privacy? Consider gathering data anonymously. Recommendation systems that provide advice to consumers anonymously are likely to be far more popular and, therefore, more effective. In these cases, you are able to provide the prospective buyer with value without needing to jump the hurdle of "you can trust me with this information."
If you'd prefer to record the identities of site visitors, you are one step ahead if you are a recognized brand. Consumers are already predisposed to believe in your company name. In this case, address the privacy issue head-on with a statement that precedes your online registration form: "The information gathered here is to help us better serve you; we will not share or sell this information to anyone."
Finally, if you plan to share customer data with others, then you need to be explicit about it and receive the customer's permission. The worst thing you can do is fail to inform the customer that some piece of information you determine about him or her may be used in some way the customer does not expect.
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