Planning a usable website: A three-step guide - The most common...
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The most common objections to doing usability testing are:
It's too expensive!
It'll take too much time!
I don't know how to do it!
Wrong, wrong, and wrong! Usability testing, especially at this early stage, is incredibly cheap, quick, informal and easy to do. You just need to show five people the plan/site map of the website and ask them:
What's the point of this website?
If you were on this homepage, where you would click? And where after that?
Is it what you need?
That's it! As long as these five people roughly fit into your user profile everything should be fine. It's been shown that using five people for a usability test will uncover 85% of the usability issues of the website (source:http://www.useit.com/alertbox/20000319.html).
About The Author
This article was written by Trenton Moss. He's crazy about web usability and accessibility - so crazy that he went and started his own web usability and accessibility consultancy (Webcredible - http://www.webcredible.co.uk) to help make the Internet a better place for everyone.
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