10 Deadly Website Mistakes Made by Service Business Owners, Part 2
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Websites of service companies seem to make some common website mistakes over and over again.Part of the function of your website is to establish a relationship with potential clients and get them into your marketing funnel. Previously, I listed the first 5 deadly website mistakes most often made by service business owners. Here are the last 5:
6. Hidden prominent benefit or feature that makes your company unique. When I'm doing online research for a particular product or service, I want to know right away what makes any company unique or different from their competition. Several months ago I was speaking with the owner of a fencing company and was confused about why people would buy fencing online and have it shipped, as the shipping cost would negate any savings they might realize on the product over buying it locally. I learned this company offered free shipping on purchases of $2500. I replied, "That's great, but how would I know that?" The offer was buried in an internal page of the site. I encouraged the company to put the offer in a prominent place on the home page so that prospective clients would immediately know the unique feature of doing business with this company.
7. Creation of a website that looks like every other business website in your industry. Sometimes I cringe when I go to the website of a web design company that serves a niche market, like dentists, for example. When I look at the company's website portfolio, every single website looks virtually the same, except for color variation or changing the graphic on the home page. Granted, if I'm seeking a dentist in Houston, there's little chance I would stumble across a dentist in Dallas with a similar website.
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