Why web hosts and ISPs need web site monitoring - An external monitoring...
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An external monitoring network can alert an ISP or web host immediately to problems that often cannot be detected by internal monitoring, allowing the company to address the issue immediately…and hopefully before a customer even notices that a problem exists.
Monitoring cuts the burden of dispute resolution
Corporate hosting clients and Internet access customers often expect certain levels of service and enter into an SLA (service level agreement). Often, SLA contracts impose fines on ISPs and web hosts who do not meet the targets. Determining how those levels are measured can be difficult, but an independent, third-party monitoring service can easily resolve disputes before they begin.
Dotcom-Monitor is among those services that provides an added SLA reporting function, which can be seen at http://www.dotcom-monitor.com/service-level-agreement.asp . Both the host or ISP and the client can view the reports, and reporting intervals can be set based on the terms of the SLA contract.
While every web site can benefit from some form of monitoring, no class of business needs more the credibility of an independent monitoring service as much as those who provide access to the Internet for their clients: ISPs and web hosting companies.
ABOUT THE AUTHOR:
David Leonhardt is a freelance writer and SEO consultant:
http://www.seo-writer.net
He wrote this article for Dotcom-Monitor Web Site Monitoring
http://www.dotcom-monitor.com
More information on web site monitoring
http://www.dotcom-monitor.com/web-site-monitoring.asp
More information on network monitoring
http://www.dotcom-monitor.com/network-monitoring.asp
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