Why web hosts and ISPs need web site monitoring
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If you have spent much time earning a living on the Internet, few things will surprise you.However, I am always amazed with how many companies and individuals make astounding claims without backing them up.
Web hosts and ISPs make such claims all the time: 99% uptime. Some web hosts post on their site live results of their uptime from a third-party web site monitoring company. However, those hosts are very few.
Here are four reasons why every web host and ISP (Internet service provider) should post uptime and connectivity statistics from an independent, third-party web site monitoring firm, with an external monitoring network.
Monitoring reports are excellent marketing tools
This is the most obvious reason a web host or ISP should post monitoring reports on their site. Don’t tell me you have 99% uptime. Even the worst hosting companies and ISPs can make that claim, but it does not make it true. Prove it to me. Posting a report right on your home page, or posting a link to the report up front on the home page tells me you not only can make claims, but you can deliver!
Make sure to post your uptime statistics for the last day, week, month and year, so the customers know you are in it for the tong haul.
Web site monitoring reduces technical support work-load
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