Maxmillians Gold: The Right Hosting for Your Site - You might want...
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SUBDOMAINS
You might want to choose a plan that offers subdomains. If you
aren’t familiar with subdomains, they are just domains within
your domain. A good example is Yahoo. If you’ve ever been to
their site, you will notice they are organized and divided with
subdomains appearing before the domain in the address. For
example, games.yahoo.com will take you to the games subdomain
and mail.yahoo.com to the email section. Subdomains make things
more organized, easier for you to manage, and easier for your
visitors to navigate.
EMAIL ACCOUNTS
You will also want email accounts in your plan. When you
have your own domain name, your business is instantly more
respectable. The same is true for email accounts. It is much
more professional to have email addresses @yourdomainname.com.
You want every worker who will be corresponding with customers
to have their own email account. You also want a large number
of email aliases. An email alias is simply an email address
that goes to a different account. For example, on your
customer service page, you don’t want to show the email as
susan.jones@yourdomain.com. It’s not very professional looking,
and there’s a chance it will change. Instead, you can have an
email alias such as customerservice@yourdomain.com that actually
goes to susan.jones@yourdomain.com so Susan can take care of the
customer service problem.
CUSTOMER SERVICE
There is no reason why you shouldn’t be able to contact customer
service 24 hours a day, 7 days a week. If a host simply provides
email customer service, keep looking. No matter what your level
of expertise, you will at some point need customer service.
When your site is not available, you lose money and appear
unprofessional.
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