Finding A Host That Cares
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This was one of the hardest things to do for me and I thought I would share my experiences with you.
Wow! I got my website done just the way I wanted it. I now needed to find a host to host 'My Perfect' website. I thought, 'How hard can this be? The hard part was getting my site built'. Well, the experience didn't turn out to be that easy......
Now remember, I was a 'Fresh' newbie. I didn't know what a Control Panel really was, and had never seen one or operated one. I had only been using a PC for 4wks!
I started looking for 'Reasonable' hosting. At this time I was only interested in what it would cost. I found a host that I thought was 'Reasonable'. At least it was one of the better priced ones. :-)
Secret--I didn't even know how much space was given to me. They listed it at 50MB. How much was that? I didn't have a clue, but figured it was enough for me. It was, when I first started.
I won't mention their name in this article. I went to their site and sign-up for a 50MB space for a website, paid my money and was anxious to get started. I couldn't wait to see "My Site" on the Internet!
I went to the control panel and tried to upload my site. (They had their own FTP). Well, I wasted about 4 days and then decided to email my host and ask for help. After another 3 days of waiting for a reply, I was very disappointed when I got the reply. They told me that they had a manual--use it! Guess what? I had already tried that. I couldn't understand the 'techy' talk. I emailed them back and told them that I didn't understand what the manual was talking about, that I was a newbie. After another 3 days, they replied with, 'That's the only help we offer.' I emailed back and asked for my money back. After another 3 days, they emailed me back and told me that I couldn't get a refund! Well, why not? I had paid my money, but couldn't use the space I had paid for!
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