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WEB HOSTING

Buyer Beware: Web Hosting, Registration, and Site Building All in One Package Nightmares
By: Vishal P. Rao
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    2006-07-27

    Table of Contents:
  • Buyer Beware: Web Hosting, Registration, and Site Building All in One Package Nightmares
  • Some specials only...
  • All the above...
  • The site remained...
  • Above all, make...
  • If at all...

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    Buyer Beware: Web Hosting, Registration, and Site Building All in One Package Nightmares - The site remained...


    (Page 4 of 6 )

    The site remained down consistently, as well, over the next few weeks, forcing Katheryn to sign up for a different hosting plan with a different host, and also re-register the domain with another registrar. Luckily for Katheryn, the registration of the site was in her name, and a new name did not need to be purchased. At the time of import, however, the previous "problem" host refused to initiate a transfer, claiming that the contract remained intact, and therefore the site could not be transferred. The new hosting company had to "maneuver" the site onto it's own servers without the cooperation of the previous company, costing the client more time and money than was necessary.

    For months afterward, Katheryn was billed repeatedly by the previous hosting company for monthly hosting, even though a site no longer existed on their servers, and they were in essence hosting "air" at this point. Copies of all correspondence had to be sent to the billing service to "dismiss" this recurrent billing, which was the only option left to Katheryn at this point.

    I'm sure there are many people like Katheryn who at one time or the other have gone through such ordeal.

    Some possible methods of avoiding the "trap" of packages such as this:

    1. Read all paperwork and contracts thoroughly. The fine print is indeed, very "fine" sometimes, for a reason, and reading everything thoroughly will save frustration and misunderstandings later.

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