Internet Search, Like Politics, Is Local - Reach Buyers When...
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Reach Buyers When They're Ready To Buy:
Let's say I was looking for a health club membership to begin addressing my 2004 New Year's resolution. OK, so I've put it off a bit - but now I may be ready, so what's my number one criterion?
Location. It has to be as close to me as possible - so I'll be more likely to show up.
I may have been introduced to a certain company via their TV commercials. In our many walks around the various communities in New York I may have passed dozens of their health clubs. I may even know people who have a membership at one of them and swear by it.
But if I'm going to join one - it has to be in my neighborhood.
So I go online, do a local search, and find that they have a brand new heath club only a few blocks away. They even have printable coupons for various membership types. I'm doomed - my last really good excuse is gone.
Leverage All Your Touch Points
If your online goal is to simply drive people physically into your place of business you can provide them with directions to your place, a map, when you're open, etc. with your local search strategy.
Perhaps more importantly you can offer your customers additional options for doing business with you - which they did not know about.
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