Managing an Internet Business for Working Parents - Who would be...
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Who would be interested in your product or service
Create a Support Section
Local business owners can show their customers what items they have on sale, and the customer can examine the product and determine if they want to buy it. They know who they are doing business with and can right away tell what type of personality the business owner has. However, a different approach needs be taken when running an Internet business. Through the Internet, they can't feel, smell or touch your product or even speak to you. Therefore, a support section is necessary to thoroughly describe to the consumer the product or service and in the process gain their complete trust and let them know that you are a business that is here to stay.
Enabling your customers to visualize the product
Create a presentable website that reflects your product as well as your character.
Write a mission statement explaining the quality of your product or service and assure them that you operate a legitimate trustworthy business.
List your company policies.
Offer ordering flexibility, such as fax, toll-free number (if possible), secure website ordering system.
Provide them with customer service support and contact information
Tell them a little about yourself, how you started and your objectives:
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