Can A Customer Loyalty Program Get You More Sales? - Live up to...
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5. Live up to your customers' expectations. You did this before. That's why they're loyal customers. You must continue to meet their expectations. Customer loyalty programs require a quality effort from you.
6. Make the program simple. Customers need to easily understand the program and how it operates. As part of the simplicity, you will need some type of system to keep track of customer transactions.
7. Have regular contact with your customers. You need to do more than tell your customer once about the program. Keep sending postcards, newsletters, reminders or special notices. You can start informing your customers about the program as early as the selling process. A customer loyalty program can be an added benefit of making the purchase from your business.
9. Systemize the Program. Design your customer loyalty program so that it can operate with very little maintenanceˇXput a system in place. It works while you are sleeping.
What Kind of Programs Are There?
Here are two basic types of programs, but there are many variations you can bring to your own business.
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