Can A Customer Loyalty Program Get You More Sales?
(Page 1 of 5 )
We hear complaints about the lack of loyalty with today's customers.
When was the last time you did something to strengthen the relationship with your customers? Let me show you how and why a customer loyalty program can be a major tool in your efforts to increase sales.
Your Most Valuable Asset!
What's your most valuable asset? Your equipment? Your building? Your programs and services? No, it's your customers. Why? Because repeat customer business is your most important commodity. Business from loyal customers creates a secure future for your company.
Nurturing the Emotional Bond with your Customers
It makes sense to tap into the loyalty of your customers. Loyalty is the emotional connection with your customers. It's the trust, the understanding, and the good feeling you have with your customers, and they with you. Nurturing this emotional bond is the heart of any customer loyalty program.
The Benefits of Loyal Customers
Studies show it costs at least five times more to sell new customers as it does to sell to existing customers.
Look at these other benefits that come from loyal customers.
„Ï Loyal customers spend more
„Ï Loyal customers cost less to serve
„Ï Loyal customers are less price-sensitive
„Ï Loyal customers are more forgiving
„Ï Loyal customers refer others to your business more often
„Ï Loyal customers help you improve your business
More Online Business Help Articles
More By Jase Dow