Are you sale-oriented? - Have options like...
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4.Have options like types of 'support' for each level. ( Do not confuse this with the above service calls )
Lowest level gets free 24 hour response via e-mail only. But can get personal support by calling X for X amount of dollars for X amount of time, during normal business hours.
Mid-level gets free 24 hour response via e-mail and personal support by calling X ( a different number than the lowest level gets) either free or at a reduced rate ( if reduced tell them how much they save).
Highest level gets....well you get the idea.
5. Offer advertisements
Yes, you own your own business and you can offer advertisements on your site too. If you use a lot of banners, then one of their options should be a banner type also. Remember the prime locations for banners are the top, the bottom, the left and right sides in that order. Make the cost also relational to the size. If you use text advertisements as an option or additional option, then the amount of lines or the word count should determine the cost. NEVER let them have the top banner unless it is on a 'sub-page' of your site.
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