10 Tips For Growing Your Business - Incorporate a dress...
(Page 2 of 4 )
5. Incorporate a dress code. - Some people have difficulty with this one because they want their people to have the freedom to express their individuality, but a dress code can mean anything from completely matching outfits all the way to a minimum standard of dress (i.e. clean clothes in good repair with no written messages). Just as cleanliness does, a dress code sends a message of professionalism to everyone who comes in contact with your business. It lets them know there is a plan here… that some thought has gone into the development of this business, and most importantly, that it is not exactly the same as every other business of its type.
6. Regularly reward your employees for excellence in customer service. - This will show them that you’re not just paying “lip service” to customer service. This doesn’t always have to mean money, it might be as simple as a thank you and tickets to a show, but what ever you do, always do it in front of their peers. Not only will it make them feel good to be appreciated in front of their peers, but it will send a message to your entire staff that around here, customer service really is important.
7. Ask for 3 referrals from each of your clients. - Referrals are always your best source of new clients. Asking for a specific number adds to the professionalism surrounding your request. Don’t worry about offending them, you won’t. Just be polite, be direct, and be professional. You’ll be surprised at how much your customers will appreciate the opportunity to help you out.
More Online Business Help Articles
More By Jase Dow