10 Steps Toward Better Business Communication - Notice when people...
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9. Notice when people do good things and tell them. Some very hard working people toil for a very long time without hearing even one positive sentiment. It's an idea as old as Andrew Carnegie and Reader's Digest, but it may be even more important today. Our computers separate us from human contact even as they connect us. Reach out in a human way. Pay a well-earned compliment. Then watch the startled, then untrusting, then relaxed and very gratified looks you get back in return.
10. Remember that you are a role model. People watch you. If you act fairly, they will trust you. If you are mean or egotistical, they will dislike and undermine you. If you help them, they will help you. Think of the people you most admire. Think about their effect on you. Can you absorb some of that goodness and pay it forward?
Mr. Meshulam, of Northbrook, IL, USA is owner of a productivity software company (http://www.poingo.com), a construction company (http://www.buildersarch.com) and a document scanning/reprographics company (http://www.repro.docsys.us). He holds a Masters Degree from the University of Illinois, where he specialized in group processes.
Copyright 2005 Mark Meshulam
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