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HOW TO

How To Troubleshoot DVD Drives Fast
By: Jase Dow
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    2004-12-11

    Table of Contents:
  • How To Troubleshoot DVD Drives Fast
  • When rebooting the...
  • If you check...
  • Restore your registry...

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    How To Troubleshoot DVD Drives Fast - When rebooting the...


    (Page 2 of 4 )

    When rebooting the system,notice the monitor to see if the drive is recognized by the computer.Some systems will not display installed hardware during boot up.If this is the case,you will have to access your BIOS to check if the DVD drive is being registered.

    You can also try the manual eject button on the drive to get it to open.Use something very small but firm to press in the pinhole in front of the drive to open the tray.

    Shut the computer off and unplug it.Use something like a long paperclip to insert in the pinhole to open the tray. The tray may open a couple inches and you can grab it with your fingers to open it completely.

    DRIVE IS NOT RECOGNIZED BY WINDOWS

    Be sure the operating system is recognizing the drive by clicking on My Computer.Windows XP will show "drives with removable storage".If your drive is present, highlight the drive,right click and select properties.Click on properties and you should see "this drive is working properly".

    If you see another message such as "this drive is not working properly",you may be able to update the device driver.If the drive is not present in My computer,reboot the computer and access the cmos setup.

    In the cmos setup,the DVD drive should be present.The drive may not be properly installed or one of the cables have become disconnected if the drive is missing

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