Add Live Chat to Your Site - Live Chat: How Do You Get It?
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Because live chat is such a friendly, interactive, helpful feature, it's very much in demand. This means there's no shortage of online companies you can choose from if you're interested in adding a live chat feature to your site.
Volusion (http://www.volusion.com/livechat_software.asp, pictured) offers a free trial so you can see how live chat might integrate into your existing site design. You simply download the software to get started. Once the package is downloaded to your computer, you'll put the necessary items on your site to integrate the new feature.
Volusion offers several different icons, so you can choose which look is right for your pages. Once you have the live chat software in place, your traffic can take advantage of the feature. You'll customize your chat window, choosing a design that suits the rest of your site, and finish the verification process to start running your own live chats. When you're open to receive chat sessions, you'll click a button that makes you available to all of your online traffic. With Volusion, you can talk to multiple visitors at once.
Live2Support (http://live2support.com/, pictured) offers three different pricing packages when you want to place a live chat feature on your Web site. This package comes with an instant message-based system which allows you to chat with visitors one on one.
Live2Support gives you two different graphics, which display when you're online and available for chat and when you are not. When you sign up for membership with Live2Support, you'll be given HTML codes to place directly into your site's editor. This software requires no download and boasts very easy set up and installation process.
Adding Live Chat to Your Site
Whether you're using a software package or simple cut-and-paste codes, adding live chat to your site is a relatively easy process. Whatever company you choose to provide your live chat service will offer step-by-step instructions that tell you exactly how to get started and how to install the new feature.
Need help getting everything going? You'll find that sites which offer live chat services provide a way to solve your problems in the moment: live chat.
Once the software and/or the codes are in place on your site and everything is up and running, you'll see just how successful the live chat feature might be on your site. If you find that it isn't working at all, you can always choose to stop the service and remove the live chat entirely.
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