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10 Netiquette New Year's Resolutions
By: Developer Shed
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    10 Netiquette New Year's Resolutions
    by Judith Kallos

    Happy New Year! New attitude? New habits? How about 10
    Little New Year's Netiquette Resolutions?

    Yep! Almost every New Year's resolution is based in
    improved attitude and habit changes. From loosing weight to
    getting out of debt to trying to live a happier life,
    almost each of us does have some sort of conversation with
    ourselves in regard to the New Year and changes we have the
    control to make. If we follow through on 50% of them, we're
    ahead of the pack!

    So, here is your Netiquette version of New Year's
    Resolutions. Everyone can improve on their skills, if they
    are willing. I am constantly working on my grammar and
    writing style to ensure my points are clear and that my
    emails are received and understood in manner in which they
    are intended. Remember, perception is the only reality
    online! And, whether you agree or disagree with this
    topic, perceptions are made all the time which are within
    your control - positive and negative alike.

    For the most part, the following "resolutions" are covered
    throughout my Web site,'s Netiquette
    101 Courtesies. However, for whatever reason, these issues
    in particular are those that I notice are not practiced on
    a daily basis.

    Make a committment to improve on the issues below. It won't
    hurt; rather it will only add to the positive impression
    you will make on those you communicate with. The perception
    of the person you are, and whether you are a fish out of
    water online or not, will certainly be apparent by efforts
    made in these areas:

    1. I will not forward a single email unless it
    specifically applies to the person I am sending to. I will
    include a personal note to that person so they know why I
    am forwarding the email their way. If I must send or
    forward the same email to a group of contacts, I will be
    sure to put their email addresses in the BCC: field to
    protect their privacy.

    2. I will take the time to make sure that my sentences
    are complete, capitalized and include the proper
    punctuation. This goes a long way to making communications
    with me easier and has the added benefit of helping to
    avoid misunderstandings.

    3. I will not send a large attachment of any kind (over
    100K bytes), even one I think is a very special photo of
    [insert here: my grandbaby, my child, my pet, my car, my
    vacation...] until I ask when would be the best time to
    send it to the intended party first. This way, I do not
    fill their email box without notice causing all their other
    email to bounce. If I do not know how to determine an
    attachment's size, I'll learn how before I send it by email!

    4. Every email I send will be courteous and include a
    proper greeting and closing which includes my name. My
    extra effort in this area, when many feel these details are
    not necessary, will have me viewed as someone who "get's
    it" and is a pleasure to communicate with.

    5. I will understand that not everyone will have the
    same opinions as I do and that is A.O.K.! Constructive
    conversation and exchange of ideas is one of the great
    things about being online and not everyone will agree with
    my POV. Boy, wouldn't that be boring!?

    6. There is no place online for profanities,
    accusations or rudeness. If I run into problems with
    another onliner in a chat room, message board or by email
    who does not communicate with clarity and courtesy, I will
    simply cease communications with them. If I need to
    respond, I will take the high road and not stoop down to
    that level. I will report ongoing abusive emails or
    threatening behavior to my ISP for proper handling.

    7. I will be very respectful about how I use my
    employer's technology resources understanding they are
    paying the bill and I am on their time. I will make a point
    of reviewing my employer's policies to avoid any problems.

    8. I will avoid formatting my email communications with
    colored text, bolding, italics (unless I am a professional
    coder) because I know it may not look the same as I
    intended when received on the other side. I understand that
    many prefer plain text in their communications and that if
    I communicate with clarity formatting really is not

    9. If I do use the "leave mail on server" feature of my
    email program, I will be diligent about unchecking it and
    clearing my email account's inbox to ensure my email box
    does not become full and bounce/return emails to those
    making an effort to communicate with me.

    10. I will make a point of understanding each online
    service or Web site I choose to use by reading their
    Frequently Asked Questions or Help area before blasting the
    site owner. I understand that if I do not review these
    areas, I could misunderstand or do something incorrectly
    and need to eliminate my actions or lack thereof as a
    possible cause of a perceived problem before pointing
    fingers at others. If in fact something does appear amiss,
    I will email with courtesy asking for their assistance in
    resolving my difficulties rather than making blunt demands
    or accusations.

    There you have it! Your 10 Little Courtesies to work on for
    the year ahead so that folks don't cringe when they see
    your name in their inbox. Just imagine if everyone online
    made these efforts? Joy, joy! ;-)

    Judith Kallos is a seasoned Technology Muse and Internet
    Business Coach. She is well known for her very popular
    Netiquette site, and quarterly
    informative newsletter Netiquette Matters. Click here to
    find out more:
    DISCLAIMER: The content provided in this article is not warranted or guaranteed by Developer Shed, Inc. The content provided is intended for entertainment and/or educational purposes in order to introduce to the reader key ideas, concepts, and/or product reviews. As such it is incumbent upon the reader to employ real-world tactics for security and implementation of best practices. We are not liable for any negative consequences that may result from implementing any information covered in our articles or tutorials. If this is a hardware review, it is not recommended to open and/or modify your hardware.

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