Oops! I Registered a Domain In Error - Can I Get a Refund?
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Typing mistakes happen to all of us. The typo is with me every day. Even now as I'm typing - oops - typing this.But when it comes to registering a domain name it's important to carefully double check before hitting the "Go" button, because most registrars' conditions make it clear they will NOT refund domains registered in error.
But I've found that that's just not true.
ICANN accredited domain name registrars DO have a few days after registration (usually 3 days), during which they can reverse the transaction. They can't change the domain that was registered, but they CAN simply have it deleted altogether and refund your credit card the amount you paid.
So why don't they do it?
Well, let's face it, some registrars understandably feel that dealing with claims for domain registration refunds caused by typing errors is a waste of their human resources because the claims can't usually be automated.
Also, many registrars aren't properly organized to cope with these mistaken domain registration requests because they obviously need quick attention and their staff may not be trained to handle these requests efficiently. Plus some feel that if they openly state they are willing to provide refunds, it will be an open invitation to carelessness as domain name customers will know they can get a refund anyway.
Next: So most registrars... >>
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